GreenSky® Program Agreement and Operating Instructions

Your responsibilities are detailed in the Program Agreement and the Operating Instructions for the GreenSky® Programs. This page contains links to the Program Agreement and Operating Instructions (including the Training for your Program, Guidelines, and Important Documentation). You are responsible for knowing and complying with the requirements outlined in these documents.

Operating Instructions

Guidelines
Marketing Guidelines – Home Improvement
Compliance Guidelines

  • Complaints Management
  • Protect Vulnerable Customers and Consumers
  • Do Not Discriminate
  • Protect Your Customer; Know Your Customer
  • Guide to Knowing the GreenSky® Program Plans You Offer to Customers
  • Marketing the GreenSky® Programs
  • Energy Efficiency/Alternative Energy Merchant Guidelines

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